PHONE SCAM!

We want to make customers aware of a new phone scam. Customers are being contacted by someone stating they are with Morristown Utility and requesting payment, or they will disconnect service for non-pay. They tell the customers they can avoid the disconnection by paying over the phone. They may contact you several times in this effort. THIS IS A SCAM!! Morristown Utility Systems does NOT call customers in an effort to obtain payment over the phone before disconnection. MUS does NOT contract disconnection of service with any other company. If you feel your account at MUS may have a problem, you can contact MUS during regular business hours at 423-586-4121. If you are contacted by anyone stating to be representatives of MUS, or working on behalf of MUS, this is a scam, and you should contact the local police.

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