Contact Us

There are four ways to contact us:

In Person

We are located in the lobby of the MUS main office at 441 West Main Street. The office is open to walk-in or drive through traffic between the hours of 8am to 5pm on Monday, Tuesday, Thursday, Friday, and is open 9am to 5pm on Wednesdays.

By Mail
To Mail Payments:
Morristown Utilities Commission
PO Box 59012
Knoxville, TN 37950-9012


By E-Mail
customerservice@musfiber.net

By Phone
Please call (423)586-4121 between the hours of 8am to 5pm, Monday – Friday or 9am to 5pm Wednesday.